Shipping policy
Standard Shipping Policy
We are committed to providing a seamless and reliable shipping experience. Please review the details of our standard shipping policy below:
Processing Time
All orders are processed within 1–2 business days after the order is placed. Orders received on weekends or public holidays will be processed the next business day.
Shipping Options and Delivery Times
We offer the following shipping options to meet your needs:
- Standard Shipping: Delivery within 2–7 business days after processing, depending on your location.
- Express Shipping: Delivery within 1–4 business days after processing for an additional cost.
Shipping Rates
Standard Shipping: Flat rate of $10 or free for orders over $80
Express Shipping: Flat rate of $15
Shipping Areas
We currently ship all over Australia. Some remote areas may require additional delivery time or may not be serviceable.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Address Accuracy
Please ensure all shipping information is accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Shipping Carriers
We partner with trusted carriers such as Australia Post to ensure reliable and timely delivery.
Lost or Damaged Items
In the rare event that your order is lost or arrives damaged, please contact us at mollandco2@gmail.com within 7 days of delivery. We will work with you to resolve the issue promptly.
Returns and Refunds
For information on returns or exchanges, please refer to our [Return Policy] for detailed instructions.
If you have any questions regarding shipping, feel free to contact our support team at mollandco2@gmal.com. Thank you for shopping with us!